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HomeTools & OrganizersCubicle Clips & HooksAdesso Eternity Gooseneck Desk Lamp, Satin Steel |
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| Customer Reviews: | | Average Customer Review: ( 10 customer reviews )
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Most Helpful Customer Reviews
24 of 24 found the following review helpful:
 adesso eternity does not last Jul 02, 2006
By M. G. Miller
I purchased one of these about 6 months ago on a closeout sale from a local Fortunoffs store. It was good at first, with the exception that there is a lot of glare from the sides because the LED's are not recessed far enough. Other than that it ran cool and provided ample light for my needs. The length of the goose neck was not a problem and it supported the head well at a variety of angles without sagging. The problem is that it lasted less than 100 hours. The LED's began failing one row of 4 at a time till now only 1 LED flickers when you turn it on, the remaining 19 are off. Just before posting this review, I sent an e-mail to Adesso to see what they can do about it. Had it not failed, I would have given it 4 stars (I deduct 1 star for the side glare problem).
Here is the follow up:
This is a follow up to the review I wrote a few days ago. I just spoke to Kavita Bora, who is a customer service manager for Adesso, Inc. about my "eternity" lamp lasting less than 100 hours. Her response was that they offer no warranty on their items to the end user at all. There is no warranty registration card that comes with the item for this reason. She admitted that they often receive defective merchandise from their manufacturer in China and they only do returns to the retailers they do business with. The customers only recourse is through the retailer they purchaed the item from, the manufacturer, Adesso, Inc. will not stand behind the product at all. I cannot recommend anyone buy this product, or any other Adesso, Inc. product for this reason. I would like to lower my rating from 2 stars to 1 star, but I can't figure out how to do that.
16 of 16 found the following review helpful:
Good at first...until the LEDs fail Jul 27, 2006
By A. Lasseter
I have to agree with the previous review. This was a great lamp for the first month that I had it. However, a single row of LEDs has begun to flicker and after reading the previous review, I am aware of what is to come. I cannot recommend this for anyone, especially for this price!
6 of 6 found the following review helpful:
 Disappointing Dec 14, 2008
By Bliss
An attractive and functional lamp that I bought on sale from Levenger dot com. Within a few months, unfortunately, the LEDs began to fail one by one. Then the diffuser fell out of the fixture. In sum, a sleek design that could (and should) have been better than it is. Appears to simply be an example of surprisingly poor execution. Avoid.
5 of 5 found the following review helpful:
Nice lamp for considerate people Oct 04, 2007
By P. Hurst
If you have need of light in a focused area that won't disturb those around you, this is it. I didn't realize that limitation when I purchased it. If you need more light than that, get one of their gooseneck floorlamps - I also have that and love it.
3 of 3 found the following review helpful:
LEDs last less than a year Feb 12, 2010
By D. Harding
Another unhappy user. Really like the lamp, but the rows of LED's started to flicker after a few months, and now 50% of them have stopped working and the remaining ones flicker so much that impossible to use for reading. Seller says bulbs are not covered by warranty - which may be fine for an ordinary lamp - but ridiculous for an LED lamp - as no easy way to replace them!!!
Avoid unless you want to pay $10/month for a reading light - which is what I calculated mine ended up costing me.
See all 10 customer reviews on Amazon.com
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